How to avoid bogus callers

Always ask for proof of identity

Other ways to keep yourself safe

If you're feeling unsure about someone at your door, you should always:

• fasten your security chain before you open your door. If you don't have a security chain, talk through the letterbox but don't open your door (you should consider getting a security chain fitted as soon as possible)
• ask for their identity card. Take the card and look at it to make sure they are who they say they are
• if you're still uncertain, phone 999 and ask for the police. Give them your name and address when they answer and say you are frightened by a strange visitor.