Water collection
Firstly, we collect water from reservoirs, lakes, rivers and from underground where it’s found in layers of rocks we call aquifers. Around 70% of our region's drinking water comes from these aquifers.
Where our water comes from
Water is essential to every aspect of our lives. We drink it, cook with it and use it to clean every day. Here you can learn more about our water treatment processes.
How we treat your water
Before treatment
At this stage, the water contains a variety of things you wouldn’t want to drink. This can include bacteria, viruses, pesticides and metals that we then remove in the treatment process.
During and after treatment
The water then goes through a thorough screening and cleaning process to remove unwanted particles, dirt and debris. Throughout the whole process, we constantly check the water using online monitors to ensure it’s safe to drink. The water is then pumped to storage reservoirs or fed through our 13,959 km of pipes to your taps. We treat over 563 million litres of water each day – that’s enough to make everyone in the UK 33 cups of tea!
Water collection
Firstly, we collect water from reservoirs, lakes, rivers and from underground where it’s found in layers of rocks we call aquifers. Around 70% of our region's drinking water comes from these aquifers.
Before treatment
At this stage, the water contains a variety of things you wouldn’t want to drink. This can include bacteria, viruses, pesticides and metals that we then remove in the treatment process.
During and after treatment
The water then goes through a thorough screening and cleaning process to remove unwanted particles, dirt and debris. Throughout the whole process, we constantly check the water using online monitors to ensure it’s safe to drink. The water is then pumped to storage reservoirs or fed through our 13,959 km of pipes to your taps. We treat over 563 million litres of water each day – that’s enough to make everyone in the UK 33 cups of tea!
Our water treatment process
Water goes through a lot before it reaches your tap. Watch the video below to discover how we process it into clean, drinking water.
