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Retailer engagement policies

Information about our policies for retailers can be viewed or downloaded below.

An aerial view of the Millbrook Water Treatment Works

RWG good practice guides

The Retailer Wholesale Group (RWG) has written Good Practice Guides for Return to Sewer Allowance, Leakage and Data Logging. If you'd like to see these, please visit the Market Operator Services Ltd (MOSL) website. 

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