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I've repaired a leak

If you discovered a leak within the boundary of your home and have repaired it, you'll need to fill out the form below.


Whose responsibility is it to repair leaks?

We can help you confirm the leak, but if you own your home, any leak discovered within your boundary is your responsibility to repair.

This includes the supply pipe that runs from your boundary into your home, as well as all internal pipes and fittings. If you're a tenant, your landlord or property manager will be responsible for repairing any leaks.

Have you discovered and repaired a leak?

If you have repaired a leak, you'll need to let us know so that we can update our records. Please use the form below to tell us about your supply pipe repair.

Repaired a leak

This can be found in the top right corner of your bill and is 8 or 10 digits long.

This is the reference on the back of the leaflet that one of our members of staff left with you

Thank you for repairing the leak!

Leaks in your home can be inconvenient and potentially cause damage to your property. They can also waste huge amounts of water.

Repairing leaks when you find them can helps us to save water and make sure that there's enough to go around. So, we'd like to say a big thank you for making the effort to save water.

Find out more about what we're doing to reduce leaks in our network.

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