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How to apply for a water meter

Getting a new water meter installed can help you understand how much water you use at home and potentially save you money on your water bill. You can apply to get a water meter fitted using the form below.

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Before you begin

It should only take you a few minutes to complete this form. Before getting started, make sure you have the following to hand:

  • Your name and address
  • Your payment reference number found on your bill
  • Preferred method of contact
  • Property details
  • Location of your internal and external stop taps.

Important note for tenants: you must be the bill payer and have your landlord's permission.

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Step 1: Your details

Please add your name, address and contact details here.

Step 2: Property details

Please add information about your property here, including the property type and details about your water supply.

Step 3: Declaration

Please read the declaration below and select the date before submitting. It may take a few seconds for the form to be processed. You'll then be able to print a copy for your records (this may print on more than one page).

Step 1: Your details

Please add your name, address and contact details here.

Step 2: Property details

Please add information about your property here, including the property type and details about your water supply.

Step 3: Declaration

Please read the declaration below and select the date before submitting. It may take a few seconds for the form to be processed. You'll then be able to print a copy for your records (this may print on more than one page).

Apply for water meter
Apply for water meter

(if known) Found at top-right of your bill.

Apply for water meter
Step 1: Your details

Please add your name, address and contact details here.

Step 2: Property details

Please add information about your property here, including the property type and details about your water supply.

Step 3: Declaration

Please read the declaration below and select the date before submitting. It may take a few seconds for the form to be processed. You'll then be able to print a copy for your records (this may print on more than one page).

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Billing and account enquiries

If you have any billing and account enquiries, you can get in touch on this number. Calls are charged at local rates Monday to Friday, 8am–6pm. Closed on Saturdays, Sundays and Bank Holidays.

Call: 0330 303 0277

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