Request a callback
We understand that every project is different and we're here to help. If you have any further queries, please use this form to request a callback from our team.
We provide various building and development services to help you complete your project and get you connected to the network.
Help and resources
We provide a range of commercial services across our region. You can learn more and enquire about them here.
Useful Commercial links
Here you can access all the information you need about our retailer commitment, our policies and more.
Useful Retailer Links
Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects.
Useful Region Links
We provide various building and development services to help you complete your project and get you connected to the network.
Help and resources
We provide a range of commercial services across our region. You can learn more and enquire about them here.
Useful Commercial links
Here you can access all the information you need about our retailer commitment, our policies and more.
Useful Retailer Links
Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects.
Useful Region Links
Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business.
Find out what's happening in your area,
reported incidents and planned works.
If your application doesn't meet the criteria for a Build Over Self-Declaration, we'll automatically move it over to a Build Over Formal Approval Application. We'll guide you through the process below.
If you apply for a Build Over Application online but don't meet the Build Over Self-Declaration criteria, it will automatically progress to a Build Over Formal Approval Application.
We’ll assess your proposal to determine that it protects the public sewer and our future access to maintain it. We’ll suggest any changes or conditions, including to your build over sewer application routes, that you'll need to make to assist you in progressing your application to the approval stage (if required).
It's possible that you have already applied for a Build Over Self-Declaration. However, we've found that it does not meet the Self-Declaration criteria. In this case, we'll switch your application to the Build Over Agreement application. You won’t need to reapply, but you'll need to cover the additional fee for the application and CCTV survey (if applicable).
For some sites, we may also ask you to complete a Sewer Protection Agreement (SPA) with us. This ensures the protection of access for any future maintenance and repairs of the stretch of sewer being built over. We'll outline this and our reasoning in our conditional approval letter.
Here's a step-by-step guide to the application process. We'll be in touch along the way to make sure everything goes smoothly.
Before you begin your application, make sure you have the following:
You can apply for the Build Over Formal Approval through our GetConnected portal.
Log into the GetConnected portalWe'll carry out a CCTV survey within 20 days to determine the condition and exact location of the affected sewer. Once the survey is complete, we'll provide you with the CCTV plan.
Or, you can carry out your own CCTV survey. You can submit this with your application, and we'll refund that part of the fee if it meets our requirements. Your CCTV survey must be:
Within eight working days of receiving the CCTV survey, we will send our conditional approval letter. This will set out any conditions that you will need to follow for your proposals.
For some sites, we may also ask you to complete a Sewer Protection Agreement (SPA) with us. This ensures the protection and future maintenance and access of the sewer. We will advise if you need the SPA in our response letter.
Below you'll find specific documents and guidance to help you through the application process.
Showing 6 out of 6
We understand that every project is different and we're here to help. If you have any further queries, please use this form to request a callback from our team.
Learn more about why you should consider any nearby sewers while you're planning your project, and how to submit a build over application.
If you're building a house extension, a new home or a commercial building, or simply making changes to your existing drainage, you may need a new wastewater connection to our sewer network.
If you need a first time sewerage scheme, you'll need to apply for the provision of a public sewer.