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Southern Water's Pollution Incident Reduction Plan

We’re focused on reducing pollution incidents – our latest Pollution Incident Reduction Plan (PIRP) shows how.

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An overview of the plan

Our 2024 plan shows how we’re making significant progress in reducing pollution incidents.

It sets out our proactive approach, including using monitoring technology, to help us take action before there is an issue.

This plan builds on previous pollution reduction plans, and it will be measured using Key Performance Indicators (KPIs). 

What caused pollution incidents in 2023?

Understanding the root causes of pollution incidents helps us plan the solutions that will have the biggest impact. Out of a total of 234 pollution incidents in 2023, here are the main causes:

28% Blockages from fat, oil and grease and non-flushable items

17% Hydraulic overload

15% Mechanical

15% Burst rising mains

12% Electrical faults at WWTW's & WPS's

12% Other

1% Third party failures

1% Control issues

Two people holding and examining the Tankerton Buoy

Asset resilience

To keep our network strong in the face of adverse weather conditions, we're focusing on the resilience of our assets. This includes strengthening our systems and processes to better prepare for storms and extreme weather.

An over the shoulder close up shot of a person examining and testing water

Three lines of defence

Our three lines of defence include interventions to reduce pollution incidents via incident prevention, proactive interventions and pollution response, and asset recovery.

Southern Water engineers looking at pipes

Escape prevention

The network digitalisation programme is the initiative with the most impact on reductions in pollution incidents from the foul sewer network. The programme focuses on the maintenance and cleaning of pipes.

Asset resilience

To keep our network strong in the face of adverse weather conditions, we're focusing on the resilience of our assets. This includes strengthening our systems and processes to better prepare for storms and extreme weather.

Two people holding and examining the Tankerton Buoy

Three lines of defence

Our three lines of defence include interventions to reduce pollution incidents via incident prevention, proactive interventions and pollution response, and asset recovery.

An over the shoulder close up shot of a person examining and testing water

Escape prevention

The network digitalisation programme is the initiative with the most impact on reductions in pollution incidents from the foul sewer network. The programme focuses on the maintenance and cleaning of pipes.

Southern Water engineers looking at pipes
A wide shot looking along the River Itchen

Lawrence Gosden, Chief Executive Officer

"By 2025, we want to reduce the number of pollution incidents by a minimum of half compared to 2019, but have plans that could see us go as far as 80%. What’s more, we have set ourselves an ambitious target to reduce pollution incidents to zero by 2040."

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How you can help

We're leading the sector in self-reporting pollution. This means our staff are trained to spot pollution incidents no matter how small. However, we need eyes and ears everywhere. If you see something that you think might be a pollution incident to report, please get in touch on 0800 952 1001.

Together, we can protect and improve the environment.

Our previous plans

The plan builds on previous pollution reduction programmes published in 2020, 2021 and 2022.

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