Your Water Matters comes to Thanet
Customers in Kent can bring our teams their questions, suggestions and concerns when the latest Your Water Matters event arrives in Thanet next week.
Teams will welcome visitors to Pierremont Hall in Broadstairs on Thursday 28 November 2024, between 10am and 6.30pm.
Guests can learn more about how we are investing in our water and waste networks, and get the latest information on topics such as:
- Efforts to reduce blockages, flooding and pollution locally
- Support and information available to customers concerned about bills or who may qualify for our priority service register
- Efforts to increase the resilience of our water supply.
Antonia Barton, Southern Water’s Chief Customer Officer, will be among our leaders taking part in the event.
She said:
“We welcome the opportunity to talk to customers and discuss our work in the area. We know there is room for improvement, and we are keen to hear more about what we can do to meet people’s expectations.
"These meetings are a way for us to better understand our customers’ concerns and to have a frank conversation about how we will address them. We look forward to sharing our plans and learning more about what our customers want.”